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FLU VACCINATIONS:

If you cannot make your appointment date, there is no need to let the surgery know. Please keep an eye on the website and Facebook where we will publish the details of mop up clinics.

Thank you

COVID Boosters

We have received a number of patient enquiries about COVID boosters. We currently don't have any information to pass on. NHS Highland have advised us today (22 September 21) - see below. We do not currently hold any COVID vaccination stocks. Please keep visiting this page or our Facebook page where we will post any updates as and when we have them. Please do not phone the practice as we will reach out when we have more information.Thank you!

'NHS Highland is planning to communicate with practices more fully around the COVID-booster programme shortly, following the JCVI advice issued on 14th September. In the meantime, practices should not start administering the COVID-booster until we've issued clear guidance around this...'

If you still have to receive your first or second COVID vaccination, please refer to this website for NHS Highland vaccination clinics and further information: https://www.nhshighland.scot.nhs.uk/COVID19/Pages/Vaccination.aspx

Flu vaccinations

Today (22 September) we have sent out SMS and letter invitations for our flu clinics for anybody who is entitled this year and is 18 years and over. Please check your mobile for a text message from us, or if you do not have a mobile phone or have withdrawn from SMS messages previously, you should get a letter at the end of this week or the beginning of next week with information about when your group will be offered the flu vaccination. If you cannot make your appointment there is no need to contact the practice, instead please keep an eye on this website and/or our Facebook page where we will inform you of any mop-up clinics as and when they are set up. If you have not received an invite by the 28th September, but think you should have, please contact us preferably by email to keep the phone lines available for those who need urgent medical attention. Many thanks for your co-operation.

Thursday 7 October from 1pm - surgery closed for routine appointments

Fortrose Medical Practice is open for emergencies only (to allow for staff training and meetings). For general health advice call NHS24 on 111 or visit their website on www.nhs24.scot . If you require urgent attention during this time, please call us as usual or come to the door and ring the bell.

COVID testing (PCR or LFD?)

Guide to Testing

SPAM WARNING

There is a spam message currently circulating (image below). It takes you to an official looking NHS Website and asks you for your debit card details. DO NOT CLICK ON THIS LINK. The COVID pass is free and can be downloaded from following COVID passport link.

FAKE

COVID vaccinations for 16 and 17 year olds

The government has advised that all 16 and 17 year olds are now entitled to the COVID vaccination. If you are in this cohort, you will be given the Pfizer vaccination as this is the only one licensed in the UK for this age group so far. If you are 16 or over from the 1st August 2021, you can just turn up at any walk-in clinic as per the link below. Please note that we will NOT run vaccination clinics for this new cohort (this has been a Healthboard decision) as we have not received an allocation of vaccinations.

WALK IN CLINICS FOR COVID 19-VACCINATIONS

If you have missed either your 1st or 2nd dose, please go to one of these clinics. No appointment is necessary.

https://www.nhshighland.scot.nhs.uk/COVID19/Pages/Vaccination.aspx

Get a record of your Coronavirus Vaccination Status

You can now access your coronavirus vaccination status by clicking the link below (select the 'recover username' option if you have not received a central letter, as most of Highland patients would not have). Alternatively you can call their helpline on 0808 196 8565. The helpline is open every day from 10.00am to 6.00pm. They are asking not to access this new facility unless you are travelling abroad within the next 21 days.

NHS Inform

15 October 21 (Friday) - Surgery closed (Bank Holiday)

Please note that the practice will closed. In case of medical emergency dial 999.

For general health advice call NHS24 on 111 or visit their website www.nhs24.com

Highland Sexual Health Live Chat for Teens

Latest Update from Scottish Government regarding COVID vaccination passports:

"Please do not contact your GP Practice to ask for a Covid vaccination passport or status certificate – they will not be able to provide any standard document. International certification standards have not yet been agreed. The Scottish Government is working to support the re-opening of international travel once it is safe to do so. We are working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel. As part of this, we are developing a technical solution that could allow people to access their Covid vaccination status directly."

COVID-19 VACCINATION QUERIES:

We appreciate that everyone is anxious & keen to get their vaccination but we kindly ask, please do not call the surgery to ask when you will be getting your vaccine. As soon as its your turn we will call you to tell you your appointment date & time.
We are following the JCVI Priority list & calling each group in descending date of birth order. Keep an eye on social media & the website which will be updated weekly with our plan for that week.
Thank you for your understanding.
VACCINATION UPDATE FOR PRIVATE PAID CARERS

Private paid carers can book appointments via NHS Highland. Unpaid carers will be vaccinated in line with JCVI priorities and through the population program which is being delivered by the surgery.

If you are a paid carer, please send the following information to: nhsh.covidvaccinationbookingadmin@nhs.scot  

                      

Name:  

Job title:  

Email/Tel.:  

Location:  

 Please bring your work ID to the Appointment 

Bogus Emails

We aware of bogus emails circulating regarding COVID vaccinations. We are working our way through the priority list and will contact your directly (currently this is done by phone) to invite you when it is your turn for your vaccination. We will never ask you for bank details to verify your ID. Please be very careful and feel free to share this post widely.

NHS Inform COVID-19 Vaccination

Get the right care in the right place

Right Care Right Place

Images / Pictures and Emails for clinical advice

Please do NOT send us images / emails for clinical advice unless you have been asked to do so by the GP. Any incoming images that have not been requested may not be reviewed. Please contact the surgery by phone where you can request to leave a message for the GP or book a telephone appointment in the first instance.

COVID Isolation Notes

https://111.nhs.uk/isolation-note/

NHS Highland Social Support Information

NHS Highland Social Support Information

Near Me Video Consulting

We can now offer video consulting. For more information click VIDEO CONSULTING

If you have a video consultation booked, please find further information and your check-in to he virtual waiting room under Online Services.

Online Services:  Appointments & Prescriptions

Patients have the option of managing their appointments online. To register please complete the one page registration form and bring into the Practice with two forms of ID e.g. driving licence and one proof of residence e.g. utility bill. Once registered, you will receive a confirmation email with instructions of how to create your log-in.  Please note that you must be aged 16 years or older to register for online services. Appointments can be booked with a GP for up to 4 weeks in advance.

Patients can now order their medications through our new online services portal. Within the prescriptions section you will be able to see the list of your repeat medication, simply select the items you wish to request from the list.  Once we receive your request you can check on the progress of your request from this screen.  

Access to the online portal can be found at Patient Services

Ear Care

We do not offer routine ear syringing at the surgery. Ear Syringing can cause complications such as ear infections, perforation of the ear drum & tinnitus (persistent noise). Advice for self-care including ear drops and bulb syringing can be found on our website and in the reception waiting area.   If you are still experiencing problems after 3 weeks or more of following this advice, please make an appointment with your GP.

Travel Advice and Vaccinations

It is important to get the right advice about any travel vaccinations to reduce your risk of catching a serious illness whilst abroad. Unfortunately, due to pressure on appointments for medically important issues, we are not able to give this service the time that it needs, so we have made a decision that we are no longer able to offer travel advice. However, there are services available at pharmacies offering travel services or a private travel clinic, where adventurous travellers can get the advice and vaccinations that they need. You should contact the travel clinic or pharmacy at least 8 weeks before you are due to travel. Some vaccines need to be given well in advance to allow your body to develop immunity. Further information can be found here

Text (SMS) Messages

Fortrose Medical Practice offers a text message service to patients. Text messages are used for appointment reminders and routine requests from Clinicians. Please ensure you keep us informed if your number changes or you wish to opt out.

Practice Privacy Notice

A copy of our Practice Privacy Notice can be found on our Policies page

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