We are writing to advise that the NHS will be carrying out renovation works in our surgery beginning 2nd March. Works are scheduled to take 5 weeks.
We are working closely with NHS Highland and their Contractors to avoid if possible - or minimize where not - any impact on patients and staff during this time.
We apologize for any inconvenience and thank you very much for your understanding and co-operation.
New Wuhan Coronavirus
If you suffer from fever, fatigue, dry cough and/or respiratory symptoms (breathing difficulties) AND have travelled to countries affected by the outbreak within the last 14 days, please DO NOT COME TO THE SURGERY.
Instead, go home and call us to make a telephone appointment with a GP. Tell the receptionist that you have recently travelled. Many thanks for your co-operation.
If you intent to travel and you are concerned please check out the latest guidance on www.fitfortravel.nhs.uk
Online Services: Appointments & Prescriptions
Patients have the option of managing their appointments online. To register please complete the one page registration form and bring into the Practice with two forms of ID e.g. driving licence and one proof of residence e.g. utility bill. Once registered, you will receive a confirmation email with instructions of how to create your log-in. Please note that you must be aged 16 years or older to register for online services. Appointments can be booked with a GP for up to 4 weeks in advance.
Patients can now order their medications through our new online services portal. Within the prescriptions section you will be able to see the list of your repeat medication, simply select the items you wish to request from the list. Once we receive your request you can check on the progress of your request from this screen.
Access to the online portal can be found at Patient Services
We do not offer routine ear syringing at the surgery. Ear Syringing can cause complications such as ear infections, perforation of the ear drum & tinnitus (persistent noise). Advice for self-care including ear drops and bulb syringing can be found on our website and in the reception waiting area. If you are still experiencing problems after 3 weeks or more of following this advice, please make an appointment with your GP.
Travel Advice and Vaccinations
It is important to get the right advice about any travel vaccinations to reduce your risk of catching a serious illness whilst abroad. Unfortunately, due to pressure on appointments for medically important issues, we are not able to give this service the time that it needs, so we have made a decision that we are no longer able to offer travel advice. However, there are services available at pharmacies offering travel services or a private travel clinic, where adventurous travellers can get the advice and vaccinations that they need. You should contact the travel clinic or pharmacy at least 8 weeks before you are due to travel. Some vaccines need to be given well in advance to allow your body to develop immunity. Further information can be found here
Text (SMS) Messages
Fortrose Medical Practice offers a text message service to patients. Text messages are used for appointment reminders and routine requests from Clinicians. Please ensure you keep us informed if your number changes or you wish to opt out.
We have a dedicated Physiotherapist working in the practice Mondays and Wednesdays. This is a specialist service to diagnose and treat patients with musculoskeletal conditions. Patients are no longer required to self-refer but can now book directly (via the reception team) for conditions such as Osteoarthritis, Neck and shoulder pain, Low back & hip pain, Sciatica, Wrist & hand pain, Knee & ankle pain and Ligament & muscle injuries.
Practice Privacy Notice
A copy of our updated Practice Privacy Notice can be found on our Policies page
A purse has been found outside the surgery and was handed in to us on the 3rd January. It has been handed into Dingwall police office.