Latest News

COVID-19 VACCINATION QUERIES:

We appreciate that everyone is anxious & keen to get their vaccination but we kindly ask, please do not call the surgery to ask when you will be getting your vaccine. As soon as its your turn we will call you to tell you your appointment date & time.
We are following the JCVI Priority list & calling each group in descending date of birth order. Keep an eye on social media & the website which will be updated weekly with our plan for that week.
Thank you for your understanding.
08/03/21: COVID-19 VACCINATION UPDATE:
This week we will continue with the 16-64 'at risk' group. As usual this is being done in descending date of birth order.
This group also contains all UNPAID CARERS. All patients that we have a record of having caring responsibilities will be called. If you are a carer & have not informed your GP, please let us know. Thank you.

01.03.21: COVID-19 VACCINATION UPDATE:

This week we'll be starting to vaccinate the aged 18-64 'at risk' group. This is a large group & will take us several weeks to complete so don't worry if you don't get a call immediately. We will be booking in descending Date of Birth order.
Sadly, some of our patients have received calls from Scammers who ask them for their bank details to receive the vaccine. WE WILL NEVER ASK YOU FOR ANY FINANCIAL DETAILS - THE VACCINE IS FREE. If you are unsure if a call is genuine, hang up & call the surgery to check.

COVID-19 VACCINATION UPDATE:

This week we will be starting to vaccinate our Over 65's & will be booking patients in descending Date of Birth order. We don't have enough vaccine to do all of this group but will do as many as we can until more supply arrives.
The table below shows the order in which we will be vaccinating patients as set out by the Scottish Government;
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VACCINATION UPDATE FOR PRIVATE PAID CARERS

Private paid carers can book appointments via NHS Highland. Unpaid carers will be vaccinated in line with JCVI priorities and through the population program which is being delivered by the surgery.

If you are a paid carer, please send the following information to: nhsh.covidvaccinationbookingadmin@nhs.scot  

                      

Name:  

Job title:  

Email/Tel.:  

Location:  

 Please bring your work ID to the Appointment 

Bogus Emails

We aware of bogus emails circulating regarding COVID vaccinations. We are working our way through the priority list and will contact your directly (currently this is done by phone) to invite you when it is your turn for your vaccination. We will never ask you for bank details to verify your ID. Please be very careful and feel free to share this post widely.

COVID vaccinations - update 21/01/21

We have now immunised most of our first priority cohort of patients 80 years and over. If you or anybody you know falls into this cohort and they have not yet had a call from us please get in touch. Housebound patients will be immunised by the health protection team or district nurses and we have not yet been informed when this will happen.

With the arrival of further deliveries of the vaccine (Oxford AstraZeneca) we will work our way down the priority groups as set out by the government. More information on this can be found here:

who-will-be-offered-the-coronavirus-vaccine

PLEASE DO NOT CALL US TO BOOK AN APPOINTMENT FOR THE VACCINATION AS WE WILL CONTACT YOU.

If your enquiry is related to COVID-19 vaccination information in general, please visit www.nhsinform.scot/covid19vaccine or call the Scottish COVID-19 Vaccination Helpline on 0800 030 8013 (available 8am–8pm 7 days a week). Please only contact us at this stage if you have questions about your personal medical situation, or you have already received an appointment that you wish to reschedule or cancel.

NHS Inform COVID-19 Vaccination

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Right Care Right Place

05.01.2021: New Lockdown Restrictions

With the new Lockdown restrictions, some routine services have been postponed for patient and staff safety. We remain open. Please telephone if you have health concerns. Do not attend the Surgery unless you have an appointment.  We will contact you if an existing appointment is affected.

Images / Pictures and Emails for clinical advice

Please do NOT send us images / emails for clinical advice unless you have been asked to do so by the GP. Any incoming images that have not been requested may not be reviewed. Please contact the surgery by phone where you can request to leave a message for the GP or book a telephone appointment in the first instance.

COVID Isolation Notes

https://111.nhs.uk/isolation-note/

Please wear a face covering when attending the surgery. Thank you.

NHS Highland Social Support Information

NHS Highland Social Support Information

High Risk Helpline

will offer help to those who do not have family or existing community support and cannot get online and who are over 70, disabled, require the support of mental health services, are pregnant or receive a flu jab for health reasons. This service is in addition to localised support already available for people who have received letters advising them to shield themselves. However, any of those in the shielding category who are not yet receiving assistance, who do not have family and cannot get online can access support via this new helpline.

Anyone not in these categories but still looking for support should visit www.readyscotland.org

The helpline – 0800 111 4000 – will initially operate during core working hours of 09:00 to 17:00 while plans are developed and implemented to extend it to operate for a longer period each day.

Callers will be automatically connected to their local authority who will support them to access the service they need, such as:

  • essential food and medication
  • links to local social work services for vulnerable children or adults
  • emotional support
  • contact with local volunteer groups.

Shielding support

Anyone advised to isolate for 12 weeks because of their health condition and have received ‘shielding’ letters can call a new dedicated help line at 01349 886669.

An on-line form to seek assistance is also available for the shielding group at highland.gov.uk/shielding

Anyone offering support, whether through a community group or as an individual, can also call the help line at 0300 303 1362 or register their support on the Council’s website.

Lines are currently open 8am to 6pm Monday to Friday but call volumes are being monitored daily to assess whether extended opening hours are required.

Community Information

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R&F

For Avoch Help click Here

Near Me Video Consulting

We can now offer video consulting. For more information click VIDEO CONSULTING

If you have a video consultation booked, please find further information and your check-in to he virtual waiting room under Online Services.

Online Services:  Appointments & Prescriptions

Patients have the option of managing their appointments online. To register please complete the one page registration form and bring into the Practice with two forms of ID e.g. driving licence and one proof of residence e.g. utility bill. Once registered, you will receive a confirmation email with instructions of how to create your log-in.  Please note that you must be aged 16 years or older to register for online services. Appointments can be booked with a GP for up to 4 weeks in advance.

Patients can now order their medications through our new online services portal. Within the prescriptions section you will be able to see the list of your repeat medication, simply select the items you wish to request from the list.  Once we receive your request you can check on the progress of your request from this screen.  

Access to the online portal can be found at Patient Services

Ear Care

We do not offer routine ear syringing at the surgery. Ear Syringing can cause complications such as ear infections, perforation of the ear drum & tinnitus (persistent noise). Advice for self-care including ear drops and bulb syringing can be found on our website and in the reception waiting area.   If you are still experiencing problems after 3 weeks or more of following this advice, please make an appointment with your GP.

Travel Advice and Vaccinations

It is important to get the right advice about any travel vaccinations to reduce your risk of catching a serious illness whilst abroad. Unfortunately, due to pressure on appointments for medically important issues, we are not able to give this service the time that it needs, so we have made a decision that we are no longer able to offer travel advice. However, there are services available at pharmacies offering travel services or a private travel clinic, where adventurous travellers can get the advice and vaccinations that they need. You should contact the travel clinic or pharmacy at least 8 weeks before you are due to travel. Some vaccines need to be given well in advance to allow your body to develop immunity. Further information can be found here

Text (SMS) Messages

Fortrose Medical Practice offers a text message service to patients. Text messages are used for appointment reminders and routine requests from Clinicians. Please ensure you keep us informed if your number changes or you wish to opt out.

Practice Privacy Notice

A copy of our Practice Privacy Notice can be found on our Policies page

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