Home visits are at the discretion of the doctors. When the condition of the patient suggests that a home visit may be required please contact the surgery before 11.30 where possible, on telephone number
Home visits are for people who are genuinely too ill to visit the surgery. A rash or a temperature does not prevent patients coming to the surgery and will not endanger others. In the time it takes a doctor to do a single house call, four patients can be seen in surgery, which is also well-staffed and better equipped.
The receptionist will ask you what the problem is, as this helps the doctors to prioritise calls. You will also be asked for a telephone number at which you can be contacted as a doctor may call you back.