An opportunity has arisen for a receptionist to join our team, to provide high quality professional administrative services to patients, doctors and health service colleagues. the successful candidate should have excellent communication and time-management skills, as well as a flexible and adaptable approach. The successful candidate must also be willing to undergo continuous training and, although experience in working in a NHS environment is not necessary, this would be advantageous. Further information can be found on our vacancies page.
The Practice will be closed to routine appointments from 1pm on the following dates:
- Tuesday 4 June 2019
- Tuesday 2 July 2019
For urgent matters please ring the doorbell or follow the recorded phone instruction when you call. For emergencies always call 999 and for all general health enquiries please call NHS24 on 111 (free from landlines and mobile phones in the UK).
The Practice will be closed completely from 1pm for protected learning time activities (PLT) on the following dates:
- Tuesday 21 May 2019 (PLT)
- Wednesday 4 September 2019 (PLT)
- Wednesday 30 October 2019 (PLT)
- Tuesday 12 November 2019 (PLT)
For emergencies always call 999 and for all general health enquiries please call NHS24 on 111 (free from landlines and mobile phones in the UK).
Changes to Medication: Gabapentin and Pregabalin
As of 1 April 2019 the Controlled Drugs Accountable Officer's Network has changed the Class of Gabapentin and Pregabalin to a Schedule 3 Controlled Drug. Patients receiving these medications will still be issued them the same however the Prescription must now be signed for. Fortrose Medical Practice has an agreement with Boots in Fortrose as well as Conon Bridge Pharmacy who are able to sign for these prescriptions, however if your prescription currently goes to another Pharmacy then you will be contacted by the Practice to change your preference Pharmacy.
The practice no longer operates a fax machine. You can contact us by email High-UHB.GP55381firstname.lastname@example.org or call us on 01381 622000 during office hours.
Medication Review Clinic
A medicines review is a meeting with your doctor, pharmacist or nurse to talk about your medicines. Your medicines should be reviewed regularly (usually once a year) to check they are right for you. The Surgery will contact you with regard to making an appointment with our pharmacist. Further information can be found here.
We have a dedicated Physio in Practice every Monday and Wednesday. This service is a specialist service to diagnose and treat patients with musculoskeletal conditions of the spine, arms, hands and legs. Patients are no longer required to self-refer but can now book directly (via the reception team) for conditions such as Osteoarthritis, Neck and shoulder pain, Low back & hip pain, Sciatica, Wrist & hand pain, Knee & ankle pain and Ligament & muscle injuries.
Practice Privacy Notice
A copy of our updated Practice Privacy Notice can be found on our Policies page
Text Message Service
Fortrose Surgery uses SMS text messages to contact patients. Please ensure your mobile number is kept up-to-date. Please let us know if you wish to opt out.
Practice Protocols and Policies (Confidentiality, Complaints etc.)
Please note that you can access the practice policies and how to make a complaint at the bottom of the website under the tab: Practice Policies