The Practice will be closed for a public holiday on:
The Practice will be closed to routine appointments from 1pm on the following dates:
- Tuesday 1 October 2019
- Tuesday 3 December 2019
For urgent matters please ring the doorbell or follow the recorded phone instruction when you call. For emergencies always call 999 and for all general health enquiries please call NHS24 on 111 (free from landlines and mobile phones in the UK).
The Practice will be closed completely from 1pm for protected learning time activities (PLT) on the following dates:
- Wednesday 30 October 2019 (PLT)
- Tuesday 12 November 2019 (PLT)
For emergencies always call 999 and for all general health enquiries please call NHS24 on 111 (free from landlines and mobile phones in the UK).
We are holding two flu clinics this year on Saturday 12 October and Saturday 2 November 2019. These clinics are for adults only, and an appointment must be boked beforehand. If you are unable to make either of the Saturday clinics, then please contact the surgery to make an alternative appointment. If you already have an appointment booked with any of our clinicians, the vaccine will be offered to you during this consultation and you will not need to book an extra appointment.
Eligibility criteria for patients:
- all patients aged 65 years and older
- patients suffering from chronic respiratory disease
- patients suffering from chronic heart disease
- patients suffering from chronic kidney disease
- patients suffering from chronic liver disease
- patients suffering from chronic neurological disease
- patients suffering from diabetes
- patients suffering from immunosuppression
- patients suffering from asplenia or dysfunction of the spleen
- all pregnant women
- unpaid carers and young carers (18 years or under)
- those living in long-stay residential care or homes
Online Services: Appointments & Prescriptions
Patients now have the option of managing their appointments online. To register please complete the one page registration form and bring into the Practice with two forms of ID e.g. driving licence and one proof of residence e.g. utility bill. Once registered, you will receive a confirmation email with instruction of how to create your log-in. Please note that you must be aged 16 years or older to register for online services. Appointments can be booked with a GP only for up to 4 weeks in advance
Patients can now order their medications through our new online services portal. Within the prescriptions section you will be able to see the list of your repeat medication, simply select the items you wish to request from the list. Once we receive your request you can check on the progress of your request from this screen too.
Access to the online portal can be found at Patient Services
We will no longer be offering ear syringing at the surgery. Ear Syringing can cause complications such as ear infections, perforation of the ear drum & tinnitus (persistent noise). Advice for self-care including ear drops and bulb syringing can be found on our website and in the reception waiting area. If you are still experiencing problems after 3 weeks or more of following this advice, you will need to make an appointment with the GP to discuss.
Travel Advice and Vaccinations
It is important to get the right advice about any travel vaccinations to reduce your risk of catching a serious illness whilst abroad. Unfortunately, due to pressure on appointments for medically important issues, we are not able to give this service the time that it needs, so we have made a decision that we are no longer able to offer travel advice. However, there are services available at any pharmacy offering travel services or a private travel clinic, where adventurous travellers can get the advice and vaccinations that they need. You should contact the travel clinic or pharmacy at least 8 weeks before you are due to travel. Some vaccines need to be given well in advance to allow your body to develop immunity. Further information can be found here
Text (SMS) Messages
Fortrose Medical Practice offers text message service to patients. Text messages are used for appointment reminders and routine requests from Clinicians. Please ensure you keep your mobile number up-to-date with the Surgery, and contact us with any future changes.
We have a dedicated Physio in Practice every Monday and Wednesday. This service is a specialist service to diagnose and treat patients with musculoskeletal conditions of the spine, arms, hands and legs. Patients are no longer required to self-refer but can now book directly (via the reception team) for conditions such as Osteoarthritis, Neck and shoulder pain, Low back & hip pain, Sciatica, Wrist & hand pain, Knee & ankle pain and Ligament & muscle injuries.
Practice Privacy Notice
A copy of our updated Practice Privacy Notice can be found on our Policies page